Refund Policy

Last updated September 2025

At Organic Traditions customer happiness and satisfaction is our priority.

We try our very best to ensure that you are pleased with your purchases, however, we understand that this may not always be the case.

If you have received a product that you believe does not fulfill our standards or is defective and/or tampered with, please contact our Customer Service team and include your phone number along with your email information.

One of our Customer Service representatives will get back to you as soon as possible and we will do our very best to rectify the situation and improve our service.

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The statements on this website have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. In Canada, these products are not reviewed or approved by Health Canada in the same manner as pharmaceutical drugs. The Natural Health Product Regulations apply to products with a Natural Product Number (NPN), but any health-related claims presented here have not necessarily been evaluated or authorized by Health Canada.

The information provided is intended for general informational purposes only and should not be considered medical advice. Please consult a healthcare professional before use.