Last Updated: February 12, 2019
Your privacy is important to Advantage Health Matters Inc. and Health Matters America Inc. (hereinafter referred to as “Organic Traditions”). This Policy explains how Organic Traditions collects, uses, discloses, and retains your information.
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number or email address.
How Organic Traditions Collects Your Personal Information - You may be asked to voluntarily provide your personal information to Organic Traditions anytime you are in contact with Organic Traditions, including when you purchase products or services from Organic Traditions through events, seminars, or our websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Organic Traditions’ websites.
For example, when you purchase products or services from Organic Traditions (including at a retail pop-up, events, seminars, or through the Organic Traditions website), when you create or manage an account with Organic Traditions (including a user account for Organic Traditions website), when you send us an email, when you register or subscribe for Organic Tradition’s newsletters or promotions, or participate in Organic Traditions’ promotions, sweepstakes, contests, or surveys, and when you contact Organic Traditions’ Customer Service, Organic Traditions (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, Organic Traditions may retain your purchase history from Organic Traditions’ websites.
You might also provide Organic Traditions with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Organic Traditions’ websites. Please ensure that you have the consent of other persons before you provide their personal information to Organic Traditions.
How Organic Traditions Uses Your Personal Information - Organic Traditions uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Organic Traditions’ products and services and to provide you with Customer Service, (b) to provide you with information regarding Organic Traditions’ announcements, promotions, upcoming events, new products, and special features; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Organic Traditions’ relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Organic Traditions’ products, services and advertising.
Organic Traditions may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Organic Traditions and your use of Organic Traditions’ websites and services.
Organic Traditions may combine your personal information collected through various sources, including information collected at Organic Traditions’ events and through Organic Traditions’ websites, and information obtained from other sources.
Organic Traditions also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
Organic Traditions may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
Organic Traditions’ websites, online services, email messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Organic Traditions to improve products and services, advertising, customer communications and the shopping experience.
For example, Organic Traditions may use information collected through cookies and similar technologies to recognize the user of Organic Traditions’ websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Organic Traditions’ websites.
The foregoing information may be collected directly by Organic Traditions or by its third-party service providers.
Third Party Analytics and Similar Situations
Organic Traditions collects transactional information and browse behavior on our website. Organic Traditions may use such information to offer you recommendations for products and services that are relevant to your interests. Organic Traditions uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Organic Traditions shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
Social Networking and Similar Situations
Disclosure of Personal Information
For example, Organic Traditions engages service providers to help operate Organic Traditions websites, advertising, and email services and to analyze information collected through the websites, advertising, and email (including through cookies and other similar technologies).
Retention, Location, and Protection of Personal Information
Organic Traditions employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While Organic Traditions uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Organic Traditions cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help Organic Traditions maintain the accuracy and completeness of your information (including your Organic Traditions website account information) by notifying Organic Traditions of any changes to your personal information. You may update your Organic Traditions website account information through Organic Traditions’ websites.
You may request access to your personal information and information about Organic Traditions’ collection, use, disclosure, and retention of that information by sending your request to Organic Traditions’ Chief Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children — Organic Traditions does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact Organic Traditions’ Chief Privacy Officer at one of the addresses noted below if you believe that Organic Traditions has unintentionally collected personal information from a child under 13 years of age. If Organic Traditions learns that it has inadvertently collected the personal information of a child under 13 years of age, Organic Traditions will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Organic Traditions may use and disclose your personal information to administer and process your application for employment with Organic Traditions and related matters.
Unsubscribing to Marketing Provided by Third Parties
From time to time Organic Traditions may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information Organic Traditions received from you offline and online. If you do not want Organic Traditions to share your personal information with third parties for their marketing purposes you may notify us in writing at Customer Service – 5787 Steeles Avenue West, North York, Ontario, M9L 2W3, Canada, or by contacting us at email@example.com. Please follow the instructions provided to you by third parties to unsubscribe from their messages.
California Users: Your California Privacy Rights
California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt-out of such information sharing. Organic Traditions has such a policy in place. The Section titled "Unsubscribing to Marketing Provided by Third Parties", outlines how you can opt-out of having your information shared for such purposes, in accordance with such laws. In addition to reviewing that Section, if you wish to find out about any rights you may have under California Civil Code section 1798.83, you may notify us in writing at Customer Service – 5787 Steeles Avenue West, North York, Ontario, M9L 2W3, Canada or contacting us at firstname.lastname@example.org. For the avoidance of doubt, these opt-out options are available for all users and are not limited to Californian users.